Welcome to Part 14, and the conclusion of our 14-day Fire Safety, Security and Compliance series.
A safer property needs more than one working alarm. It needs a coordinated maintenance plan covering fire protection, electrical safety, physical security, communications and records.
A planned preventative maintenance programme, or PPM plan, schedules inspections and servicing before faults cause disruption or danger. It also gives homeowners, landlords, facilities managers and businesses a clear record of what has been checked, when it was checked and what action remains outstanding.
For properties across North Wales, one coordinated plan can make maintenance easier to manage and compliance evidence easier to find.
What should a property PPM plan include?
Start by listing every safety and security system installed at the property.
Your plan may include:
- Fire alarm systems
- Intruder alarms
- CCTV
- Access control
- Automatic doors
- Emergency lighting
- Fixed electrical installations
- Electrical equipment and batteries
- Alarm signalling and monitoring
- Fire extinguishers and other fire safety equipment
- Fire doors, signage and escape routes
- Service records, certificates and remedial actions
Not every property will need every system. The correct schedule depends on the building, its use, occupancy, risk assessment, equipment and insurance requirements.
The plan must reflect the actual property. Do not copy a generic schedule without checking the manufacturer’s instructions and the relevant standards.
Why combine maintenance activities?
Separate contractors can sometimes service individual systems effectively. However, uncoordinated maintenance can create gaps.
For example:
- A fire alarm fault may be recorded but not linked to a failed signalling connection.
- An access-controlled door may not release correctly during a fire alarm condition.
- A CCTV camera may have stopped recording because of an electrical supply fault.
- An emergency light battery may be reaching the end of its serviceable life.
- An intruder alarm may continue to operate, but its backup battery may no longer provide the required protection.
- A contractor may complete work without updating the building’s maintenance records.
A coordinated PPM plan reduces these risks. It creates one programme for planned visits, fault reporting, remedial works and document storage.
One accountable contractor can also provide a single point of contact. This does not mean that every service must be delivered by one company. It means one organisation can help coordinate the work, identify interfaces and make sure outstanding actions are visible.
Fire alarm systems and signalling
Fire alarm systems require regular user checks, professional servicing and prompt fault resolution.
A suitable plan should record:
- Routine user tests
- Fire alarm service visits
- Detector, sounder and manual call point checks
- Control panel condition
- Standby battery condition
- Fault history
- Unwanted alarm investigations
- Links to monitoring or signalling services
- Zone plans and system documentation
- Repairs and outstanding recommendations
Professional servicing should be completed by a competent contractor at intervals suitable for the system and risk. Many non-domestic systems are serviced at least every six months in line with common industry practice and BS 5839 recommendations.
Your plan should also explain what happens when the system is temporarily impaired. Record the fault, notify responsible people, apply temporary controls where required and confirm when the system is restored.
Dragon provides fire alarm system installation, commissioning, inspection, testing, servicing and maintenance for domestic, commercial and industrial properties. Further information is available on our fire services page.
Electrical testing and batteries
Electrical safety supports every other building system.
Include the following in your PPM plan:
- Periodic inspection and testing
- Distribution board inspections
- Protective device checks
- Visual inspection of cables and accessories
- Portable appliance or electrical equipment testing where appropriate
- Emergency lighting tests
- Battery replacement planning
- Electrical repairs and remedial works
- Records of certificates and test results
An Electrical Installation Condition Report, or EICR, assesses the condition of a fixed electrical installation at a particular time. The recommended interval depends on the property, installation, environment, use and risk. Do not assume that one interval applies to every building.
Emergency lighting also needs its own inspection and testing schedule. Record routine tests, annual duration tests, failures, battery changes and completed repairs.
Batteries are easy to overlook. Include batteries in fire alarm panels, intruder alarm panels, signalling equipment, access-control systems, automatic doors and emergency lighting units. Record the installation date, test results and replacement date.
Use a qualified electrical contractor for electrical inspection, testing, isolation and remedial work. Dragon provides electrical testing and maintenance services, including periodic inspection and testing, emergency lighting and electrical equipment testing.

Commercial security systems
Security systems need planned maintenance to remain reliable and useful.
Your commercial security schedule may include:
- Intruder alarm control panels and detectors
- External sounders and internal warning devices
- Keypads, fobs and user permissions
- CCTV cameras, lenses and housings
- Recording equipment and storage
- Remote viewing and notifications
- Network connections
- Access-control readers and door hardware
- Automatic door operators and safety sensors
- Alarm receiving centre or signalling connections
Inspect the physical condition of equipment. Test power supplies, batteries, communications and system functions. Confirm that staff know how to report faults.
For CCTV, check that cameras still cover the intended areas. Building works, landscaping, lighting changes and new obstructions can create blind spots. Review recording quality and retention settings. Manage recorded images in accordance with applicable data-protection requirements.
For access control, check that permissions remain current. Remove credentials when people leave. Confirm that controlled doors do not compromise safe escape arrangements.
Dragon provides security services across North Wales, including CCTV, intruder alarms, access control, automatic doors and fire alarm systems.

A practical annual PPM planning checklist
Use this checklist as a starting point. Adapt it to your property and risk assessment.
January to March
- Review the previous year’s service reports.
- List all unresolved faults and recommendations.
- Check fire risk assessment review dates.
- Confirm responsible persons and keyholders.
- Review alarm monitoring and signalling arrangements.
- Check emergency contact information.
- Inspect CCTV coverage after winter weather.
- Plan major remedial works before busy periods.
April to June
- Complete scheduled fire alarm servicing.
- Test emergency lighting according to the agreed schedule.
- Review fire alarm batteries and panel condition.
- Inspect intruder alarm detectors, sounders and backup batteries.
- Check access-control permissions and lost credentials.
- Inspect automatic door safety devices and operating performance.
- Review fire doors, signage and escape routes.
- Update the maintenance log.
July to September
- Prepare a security checklist for holiday periods.
- Check remote access, mobile alerts and monitoring contacts.
- Inspect external cameras, lighting and vulnerable boundaries.
- Review temporary works, contractors and vacant areas.
- Schedule electrical inspection and testing where due.
- Confirm that all certificates and reports are stored correctly.
- Review arrangements for planned shutdowns and system impairments.
October to December
- Prepare for darker evenings and winter weather.
- Check external lighting and CCTV image quality.
- Review emergency lighting and escape-route visibility.
- Confirm heating, electrical equipment and charging areas are safe.
- Check that fire alarm and security faults have been closed.
- Agree the next year’s service dates.
- Review the PPM plan with property managers and responsible persons.
When should you use specialist contractors?
A coordinated PPM plan does not remove the need for specialist expertise.
Use a suitable specialist contractor when the work requires:
- Fire alarm design, commissioning or complex fault diagnosis
- Fire risk assessment or specialist fire engineering
- Electrical inspection and testing
- Emergency lighting design or full-duration testing
- Automatic door safety assessment and repair
- Specialist access-control integration
- CCTV network, cybersecurity or data-protection advice
- Alarm receiving centre or signalling support
- Manufacturer-specific programming
- Structural, fire-door or compartmentation inspections
Ask contractors about their qualifications, experience, accreditation, insurance and reporting process. Confirm that the proposed work matches the property’s risk and the equipment manufacturer’s requirements.
A multi-service contractor may be able to coordinate several workstreams. However, always appoint the most competent provider for the specific task. One contract should not replace proper technical responsibility.
Documentation is part of the maintenance plan
Good records support safer decisions.
Keep the following together:
- Service reports
- Inspection certificates
- EICRs
- Emergency lighting records
- Fire alarm logbooks
- Fault and repair records
- Battery replacement dates
- Monitoring and signalling information
- Risk assessments
- System drawings and zone plans
- Training records
- Contractor details
- Photographs of defects and completed works
Use a clear naming system. Record the property, system, date, engineer, result and outstanding action.
Do not mark a task as complete until the remedial work has been checked and documented.
One plan, clear responsibility
The best PPM plan is practical. It identifies the systems that protect people and property, schedules the right checks, assigns responsibility and records the outcome.
It should help you answer five questions:
- What systems are installed?
- What maintenance is required?
- Who is responsible for arranging it?
- What faults or recommendations remain open?
- Where is the evidence stored?
Dragon Security & Electrical Ltd supports homeowners, landlords, facilities managers and businesses across North Wales and beyond. Our team provides installation, inspection, testing, maintenance and compliance support for fire alarm systems, emergency lighting, electrical installations, CCTV, intruder alarms, access control, automatic doors, batteries and signalling arrangements.
We can review your existing arrangements, support a new planned preventative maintenance programme or help coordinate maintenance across multiple systems and sites.
Visit our contact page or call 01492 330330 to discuss your property requirements.
Dragon – Secure Living Starts Here.